Privacy Policy

At Gloro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase from us.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through trusted payment gateways)
• Order details and purchase history
• Website usage information such as pages visited and device information

How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support and respond to queries.
• Send order updates, tracking details, and important notifications.
• Improve our products, website experience, and services.
• Send promotional offers, updates, and marketing communication (if you have opted in).
• Prevent fraudulent transactions and maintain website security.

Payment Security

Gloro does not store your complete payment card or banking details. All payments are processed securely through trusted third-party payment providers that follow industry security standards.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand customer behaviour, and provide relevant content and advertisements.

You can choose to disable cookies through your browser settings, but some website features may not function properly.

Sharing of Information

We may share your information only with trusted service providers required to operate our business, including:

• Courier and delivery partners for order fulfilment.
• Payment gateways for secure payment processing.
• Marketing and analytics partners to improve our services.

We do not sell, rent, or trade your personal information to third parties.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.

Marketing Communication

With your permission, we may send you promotional messages, offers, and updates through email, SMS, WhatsApp, or other communication channels. You may unsubscribe at any time.

Third-Party Links

Our website may contain links to third-party websites or services. Gloro is not responsible for the privacy practices or content of these external websites.

Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information where applicable.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy, you can contact us:

Email: gloro.co.in@gmail.com

Thank you for trusting Gloro.