Terms of Service

Welcome to Gloro. By accessing our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our website.

General Information

Gloro is an online jewellery store offering stylish and premium-quality jewellery products. We reserve the right to update, modify, or discontinue any product, service, or website feature without prior notice.

Website Usage

By using our website, you agree that:

• You will provide accurate and complete information while placing an order.

• You will not use our website for any unlawful purpose.

• You will not attempt to damage, misuse, or interfere with our website or services.

• You are responsible for maintaining the confidentiality of your account details (if applicable).

Product Information

We make every effort to display product images, colours, and descriptions accurately. However:

• Slight colour variations may occur due to different screen settings and lighting conditions.

• Product sizes, materials, and details are mentioned on the product pages. Customers are responsible for reviewing product information before purchasing.

Pricing & Payments

• All prices displayed on our website are subject to change without prior notice.

• We reserve the right to correct pricing errors or cancel orders placed due to incorrect pricing information.

• Payments must be completed through the available payment methods provided at checkout.

Order Acceptance & Cancellation

• Once an order is placed, you will receive an order confirmation.

• Gloro reserves the right to cancel or refuse any order due to reasons including product availability, payment issues, incorrect information, or suspected fraudulent activity.

• Cancellation requests can only be accepted before the order is shipped.

Shipping & Delivery

• Delivery timelines provided are estimated and may vary due to courier delays, weather conditions, holidays, or other circumstances beyond our control.

• Customers are responsible for providing accurate shipping details at checkout.

Please refer to our Shipping Policy for complete delivery information.

Returns & Refunds

Returns, exchanges, and refunds are processed according to our Refund & Return Policy. Please review the policy before making a purchase.

Jewellery Care

To maintain the quality and appearance of your jewellery:

• Avoid contact with water, perfumes, chemicals, and harsh substances.

• Store jewellery safely when not in use.

• Follow recommended jewellery care instructions.

Damage caused by improper care or usage will not be covered under return or exchange policies.

Intellectual Property

All content on this website, including logos, images, graphics, text, designs, and branding materials, belongs to Gloro and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Gloro shall not be responsible for indirect losses, delays, or damages caused by circumstances beyond our control, including courier delays, technical issues, or third-party services.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page and will become effective immediately.

Contact Us

For any questions regarding these Terms of Service, contact us:

Email: gloro.co.in@gmail.com

Thank you for choosing Gloro.