Shipping Policy

At Gloro, we aim to deliver your favourite jewellery safely, quickly, and hassle-free. Every order is carefully packed and shipped with love to ensure it reaches you in perfect condition.

Order Processing Time

• Orders are processed within 1–2 business days after successful payment or order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Standard delivery usually takes 3–7 business days after dispatch.

• Delivery time may vary depending on your location, courier availability, weather conditions, or unforeseen delays.

Shipping Charges

• We offer free shipping on eligible orders.

• Any applicable shipping charges will be displayed at checkout before completing your purchase.

Order Tracking

Once your order is shipped, you will receive a tracking link via SMS, WhatsApp, or email. You can use this link to track your package anytime.

Cash on Delivery (COD)

• COD availability depends on your location and courier service.

• A small COD handling fee may apply if applicable, which will be shown during checkout.

Delivery Attempts

Our courier partners will attempt delivery multiple times. Please ensure that your address and contact details are correct to avoid delays.

Incorrect Address or Contact Details

Gloro is not responsible for delays or failed deliveries caused by incorrect shipping information provided by the customer. Please carefully check your details before placing an order.

Delayed or Lost Orders

While we work with reliable courier partners, delays may occasionally occur due to circumstances beyond our control. If your order is delayed or appears lost, please contact our support team and we will assist you.

Contact Us

For any shipping-related queries, please contact us:

Email: gloro.co.in@gmail.com

Thank you for choosing Gloro. We appreciate your trust and promise to deliver a beautiful experience with every order.